Refund Policy – Ayzal Corporation

At Ayzal Corporation, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward refund policy.

30-Day Return Policy
You have 30 days from the date you receive your item to request a return. To be eligible for a return, the product must be in its original condition—unworn, unused, and with the original packaging. You will also need to provide the receipt or proof of purchase.

To initiate a return, please contact us at shopayzal@gmail.com. Once your return request is accepted, we will send you detailed instructions on how to return your item. Returns sent without prior approval will not be accepted.

Return Shipping
The cost of return shipping is the responsibility of the customer. We recommend using a trackable shipping service to ensure your return arrives safely.

Partial Refund Option
If you decide to keep the product, we may offer a partial refund of the purchase price. Contact us for more details.

For any return-related questions, please feel free to reach out to us at shopayzal@gmail.com.

 

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Order Cancellation
Orders can be canceled free of charge within 12 hours of placing them. After 12 hours, a processing fee of $35 USD will be applied. Once an order has been shipped, it cannot be canceled. Please email us at shopayzal@gmail.com as soon as possible if you wish to cancel your order.

 

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Damages, Missing Parts, or Incorrect Items
Please inspect your order upon receiving it. If any item is damaged, defective, or incorrect, contact us immediately. We will evaluate the issue and work to resolve it, which may include sending a replacement.

 

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Non-Returnable Items
Certain items are not eligible for return, including custom products (such as personalized or special orders), sale items, and gift cards.

 

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Exchanges
To exchange an item, we recommend returning the item first. Once the return is processed and approved, you can place a separate order for the new item.

 

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Refund Process
Once we receive and inspect your return, we will notify you if your refund has been approved. If approved, your refund will be issued to the original payment method within 5 business days. Please note that it may take additional time for your bank or credit card company to process the refund.

If more than 15 business days have passed since the approval of your return and you haven't received your refund, please contact us at shopayzal@gmail.com.